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Won’t turn on?

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‎10-22-2017 08:35

‎10-22-2017 08:35

Woke up this morning and my ionic won’t turn on, also isn’t counting steps, but it does sync according to the app. 

 

Ugh! I think I am officially returning it today. 

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‎11-10-2017 15:22

‎11-10-2017 15:22

It's great to have you here @KarenLeah! Thanks for the details that you've mentioned. It seems that your Ionic display isn't working, I would like you to restart your tracker. 

 

Let me know how it goes. Hope this helps. 

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