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Wont stay synced

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‎06-01-2018 14:32

‎06-01-2018 14:32

My fitbit syncs only occasionally when i have to turn it off & back on again (phone and fitbit) and it doesn't stay connected to my phone once it has.

Anyone know how to keep it connected to a Samsung S7 edge?

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‎06-01-2018 15:02

‎06-01-2018 15:02

Make sure you have all-day sync and always connected on. Even with all-day sync on, it will only sync occasionally.

 

I hope I cleared this up! ( ͡°( ͡° ͜ʖ( ͡° ͜ʖ ͡°)ʖ ͡°) ͡°)

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎06-01-2018 18:17

‎06-01-2018 18:17

@Fiona_Leigh wrote:

My fitbit syncs only occasionally when i have to turn it off & back on again (phone and fitbit) and it doesn't stay connected to my phone once it has.

Anyone know how to keep it connected to a Samsung S7 edge?

It’s a massive issue just now and I think there working on it for next update(hopefully)

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