Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong Card number showing

Replies are disabled for this topic. Start a new one or visit our Help Center.

I recently changed my card to update it from the old one which is lost to the new one that I just received. The sync was fine and it works however it's still showing the old card number on my Fitbit. I have reset the Fitbit I have suspended the card and synced it reset the phone and then went back in and then re-enabled the card and it does not change it's still showing the incorrect last four digits and there is only one card in my wallet.

Best Answer
0 Votes
4 REPLIES 4

Hve you removed the card? 

Best Answer
0 Votes

Yes, I remove the old card and added the new one and then when the card number on the Fitbit did not change I suspended the card and then re-enabled it it didn't work I've reset the Fitbit I've reset the phone I removed the card all together and re-added it and it's still showing the old card number which is nowhere on the Fitbit app.

Best Answer
0 Votes

And your syncing the tracker after every add and remove? 

Best Answer
0 Votes

Yes I am.

Best Answer
0 Votes