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Wrong GPS image on iPhone dashboard and battery performance

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‎04-09-2019 13:37

‎04-09-2019 13:37

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On my iPhone Fitbit dashboard the GPS image from the past few days is from a workout I did months ago. If I click on that GPS image the correct GPS image will show. On laptop the correct image shows up on the dashboard. Finally I'll add that my battery seems to be getting drained much faster of late than just a few months ago. A single charge used to last like a ~4 days and now it is like 2 days.

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2 REPLIES 2

‎04-11-2019 09:06

‎04-11-2019 09:06

@Speedster1 Welcome! Thanks for being part of our Community! 

 

I will gladly assist you with this issue and sorry for the delay in my reply. For the image displayed for GPS activities I suggest you log out from the app, restart your phone and log back in.

 

Regarding the battery issues try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves. You can also find additional suggestions here.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎04-11-2019 13:24

In response to AlvaroFitbit

‎04-11-2019 13:24

@AlvaroFitbit I will do all those things, but I wonder if it may be declining in ability since it has been about a full year of daily use that may just lead to the watch breaking down. Also I took it into the bay by the ocean once, I thought maybe the water pressure may have been affecting the watch's performance.

 

Do you have any thoughts about that?

Thanks

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