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after reset Ionic wont turn on

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‎05-01-2018 12:54

‎05-01-2018 12:54

after the "update" my watch starting having connectivity issues and that my watch was having "Bluetooth issues" after reading about this on the Forum it was recommended to do a hard restart on my watch and uninstall and reinstall the app, which I did. Now my watch only says " go to fitbit.com/setup to get started, which I did and reinstalled the app but still my watch is saying go to the setup app.

What can I do to get my watch working again?????????????????

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‎05-01-2018 13:09

‎05-01-2018 13:09

When you go to setup the watch, it will say “Looking for Ionic” or something like that. If you had all-day sync on, you have to disconnect your Ionic from Bluetooth settings for the phone to actually connect to the Ionic and set it up.

 

Hope I helped!

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎05-01-2018 13:28

In response to supersmart01234

‎05-01-2018 13:28

thanks for the info, I tried but still no change, it says the same thing on the watch and on my phone

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‎05-02-2018 12:23

In response to BenProjr

‎05-02-2018 12:23

Try doing a restart by holding the left and bottom right buttons down for about 10 seconds.

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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