01-13-2019 12:33
01-13-2019 12:33
I got a new ionic yesterday and I went for swim today. I got home and I realized the buttons have stopped working. The only way to get from page to page is swiping, but now I have tapped onto the music app and now I cannot get out of it! Is there anything I can do?
01-13-2019 15:34
01-13-2019 15:34
@_w1ll_1_4m_ wrote:I got a new ionic yesterday and I went for swim today. I got home and I realized the buttons have stopped working. The only way to get from page to page is swiping, but now I have tapped onto the music app and now I cannot get out of it! Is there anything I can do?
Yeah sounds pretty serious. Call Tech Support right away. Number is linked below. Do all their troubleshooting protocols and send them photos or videos as required. If defective they normally have a “zero tolerance” policy and will offer you a replacement device. Try that and let me know. Many now have followed my advice and received replacements right away.
01-13-2019 16:03
01-13-2019 16:03
thanks, it has stopped doing that now