help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

annoying third party clock face

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2018 20:43

‎03-19-2018 20:43

Some time before I installed a clock face and did not realize that is third party and will be asked to pay after some time. Then nightmare came couple of days ago. Suddenly the clock face changed and asked me to go to a site to pay. Since it is not good enough I just ignored the message. Then today, it woke me up at 6:45am by vibrating and displayed that stupid message again to ask me to pay !!

And I just don't know how to get rid of that clock face. In the past, I can go to Fitbit apps in my cellphone and replace it with another clock face. But today, I cannot find any other clock faces.

Best Answer
0 Votes
1 REPLY 1

‎03-20-2018 03:21

‎03-20-2018 03:21

Try changing it to a Fitbit developed clock face. The watch faces and apps that require payment after a trial period will state so in the description.

 

If you are having problems installing a new watch face, first try restarting your phone and Ionic (Press and hold the left button and bottom right button together for 15 secs). 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes