miles missing from Ionic's bike ride

[dmurch]

When using my Ionic to track bike rides and spinning I have always had miles up in the left corner, well until yesterday. I went on a bike ride yesterday and instead of miles showing in the upper left corner I now have calories and cannot find a way to change it back to miles.  Same thing happened this morning while spinning on my basement bike and still could not change.  Anyone know how to change back to miles? Thanks

Moderator edit: Updated subject for clarity

[SilviaFitbit]

@dmurch It's nice to see you on the Community. Sorry for the delayed in my reply. 

I appreciate the details shared. I would like you to follow these steps to change the stats displayed on your Ionic: 

1. On your watch, open the Exercise app 
2. Swipe through the list of exercises to find the one you want to customize.
3. Tap the gear icon in the top left > Customize Stats. 
4. Make your choices for the top, middle, and bottom stats. 
5. Press the back button to return to the exercise screen.
6. Tap the exercise screen, and then tap the play icon   to start the workout.

If you're still not seeing miles, please attach a picture of the stats you're seeing when customizing your stats and the stats you get when starting a bike activity. 

Let me know how it goes. I'll be around if you have any additional questions. 

[Kkornacker]

I am having the same issue. Miles is not even an option when I am in the settings trying to change one of the displays to mileage. It shows the time and average heart rate of my bike ride but not the mileage or speed. 

[dmurch]

This is the answer I got from FitBit and it fixed my problem, hopefully it will fix yours as well.

5-20-2020 09:49 - edited ‎05-20-2020 09:50

@dmurch It's nice to see you on the Community. Sorry for the delayed in my reply. 

I appreciate the details shared. I would like you to follow these steps to change the stats displayed on your Ionic: 

1. On your watch, open the Exercise app 
2. Swipe through the list of exercises to find the one you want to customize.
3. Tap the gear icon  in the top left > Customize Stats. 
4. Make your choices for the top, middle, and bottom stats. 
5. Press the back button to return to the exercise screen.
6. Tap the exercise screen, and then tap the play icon    to start the workout.

If you're still not seeing miles, please attach a picture of the stats you're seeing when customizing your stats and the stats you get when starting a bike activity. 

Let me know how it goes. I'll be around if you have any additional questions. 

[dmurch]

@dmurch It's nice to see you on the Community. Sorry for the delayed in my reply. 

I appreciate the details shared. I would like you to follow these steps to change the stats displayed on your Ionic: 

1. On your watch, open the Exercise app 
2. Swipe through the list of exercises to find the one you want to customize.
3. Tap the gear icon  in the top left > Customize Stats. 
4. Make your choices for the top, middle, and bottom stats. 
5. Press the back button to return to the exercise screen.
6. Tap the exercise screen, and then tap the play icon    to start the workout.

If you're still not seeing miles, please attach a picture of the stats you're seeing when customizing your stats and the stats you get when starting a bike activity. 

Let me know how it goes. I'll be around if you have any additional questions.