help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

setting up Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2017 19:48

‎12-29-2017 19:48

I am setting up my Ionic for the first time. Says it needs updates, ok  connect to internet and during updates it stops and says lost connection, even though internet is still working. Very frustrating!!

Best Answer
0 Votes
2 REPLIES 2

‎12-29-2017 20:00

‎12-29-2017 20:00

anyone else having this issue?

Best Answer
0 Votes

‎12-29-2017 21:59

In response to aprilvikings

‎12-29-2017 21:59

Same issue and really feeling bad about it and about the many other complaints online ...Why sell something with this many problems

Best Answer
0 Votes