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since yesterday my fitbit ionic does not sync anymore

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‎04-01-2020 12:55

‎04-01-2020 12:55

this morning i noticed that the hour was a half our wrong 6.30 instead 7.00am.

nothing helped it would not sync anymore

 

after 6 tries to reinstall the watch, i managed but now it does not sync anymore.

is it software or hardware issue?

can i do something else to solve it? ( i have the latest installation on my smartphone and on my watch).

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‎04-02-2020 17:06

‎04-02-2020 17:06

Hi @Wmestdagh,

 

Has the Ionic been disconnected and then reconnected to your phone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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