sleep score beta not updating

[wxman123]

My last update was Friday.  Anyone else having this issue? 

[Tony.r]

Just tried mine it's fine. 

[pubwrite]

I’m also having that issue.

[SunsetRunner]

My sleep beta has updated fine over the past few days (including today).

[Rich_Laue]

Have you guys sent feedback to the developers? At https://beta.fitbit.com/user/feedback.html

[wxman123]

I missed the email asking for feedback.  The deadline  for a response past.  So now I can't use sleep score?  

[Rich_Laue]

Log into your beta.fitbit.com account you will see a link to send feedback. I did not get an email asking for feedback either 

[SunsetRunner]

I've received two emails so far during the Sleep Score beta effort asking me to answer some survey questions. They came from "Fitbit User Research" from an actual email address of noreply@qemailserver... 

I do not have an account on beta.fitbit.com.

[wxman123]

I cpmpleted the survey.  I guess we'll see.  thanks.  

[wxman123]

I completed the survey last week but still get no update on sleep score beta.

[SunsetRunner]

Is your device recording detailed sleep levels?

I've had updates daily on the Sleep Score Beta

[wxman123]

Yes, I get the regular sleep data on the dashboard, but not on sleep score beta.

[SunsetRunner]

Not sure what else to check. There's no contact link/email on the beta page; so not sure if contacting normal Fitbit support would provide any relief.

[Rich_Laue]

Sure their is, I don't know about on the log in page but once logged in yes.

Try beta@fitbit.com

[SunsetRunner]

I just performed a CTRL-F (find on page) for beta@fitbit.com on the following links and did not find indication that the email you reference should be used with regard to Sleep Score feedback:

https://www.fitbit.com/labs/sleep-score

https://www.fitbit.com/labs

https://blog.fitbit.com/fitbit-labs/

I did, however, find a link to provide feedback for labs:

https://docs.google.com/forms/d/e/1FAIpQLSedgqSS0_Sb6vDLjWWnNsN8jjj8liCxgcXFjMfABGiMxKL61A/viewform

This looks like a place to provide direct feedback (to include bugs) for any of the labs including the Sleep Score Beta. This feedback link is present on:

https://www.fitbit.com/labs