weather and leaderboard don't update with Windows

[Jebarson]

 Weather and leaderboard doesn't update on interval. Everytime it says that the app is not synced though the phone is connected.

[SilviaFitbit]

It's great to have you here @Jebarson. I would like you to make sure your location services are always on for the Fitbit app. This enables the Weather app to update on Ionic, even when the app is closed. You can try restarting it. 

The leaderboard will update as soon as your watch syncs to your Dashboard. Sometimes your app says "connected" but this doesn't necessarily mean that your watch is syncing, it's just connected to your phone's Bluetooth but not transferring the data to our servers. (example: You need to see last synced: a moment ago)

Hope this helps!

[Jebarson]

My phone is in constant sync. Even after i sync the phone manually and then i check the apps in the watch, it doesn't appear.

Very rarely both these app show any data.

[SilviaFitbit]

Thanks for getting back @Jebarson! There's currently an issue that our team is investigating that's happening with users that updated their firmware on Android devices. 

Your patience and understanding is appreciated.