App “find my phone” suddenly not responding properly.

[Hachi]

Up to recently my app “find my phone” worked very well with my Luxe Fitbit. Suddenly when using the app the phone responds with the occasionally peep. I have not changed anything, the volume is on full, the phone has been switched on and off. Any tip is welcome. Thank you.

I have checked everything I could think of: volume on phone is loud, Bluetooth connection is on, Turned on and off, I have deleted and re installed the app, the device is connected to the phone. The strange thing is, if I open the app and use Find my phone it works. If I close the Fitbit app the connection is not working although phone and app are still connected. Any idea what I could do? Any help is appreciated. Thank you.

[JohnnyRow]

Make sure it is not a phone ringing issue.
Check your phone's volume setting.  If possible, try calling yourself from another phone to make sure it is ringing okay.

[Hachi]

I think I have sorted it now. Restarted everything for the second time and
it seems to work. Thank you.

Dagmar Herrmann-Banister.

[Hachi]

Thank you. I have made sure it is. But no improvement.