App stopped displaying stress management score

[McGee2000]

I'm missing the last 3 days of Stress management score. I've been wearing my watch consistently. Normally when the stress management score isn't being reported (this has happened before) I can clear the cache of the app and that fixes it, but not this time. I also tried restarting my phone, my Luxe, reinstalling the app, adding removing the tile... Nothing works. There was a Fitbit server outage on Thursday morning so I didn't think much of it at first, but now it seems like too much of a coincidence, like something broke after the outage. Other users in the Charge 6 forum are reporting this issue as well.

[DavidFitbit]

Hi @McGee2000 it's nice to see you back! 

I appreciate your messages and feedback regarding this issue about the Stress Management Score. As you expect the app be working as usual,  I can imagine how you may feel at this moment.

I need to inform you that our team is aware of this, and looking into it closely.

Updates will be provided here as soon as they are available.

[Cbwell]

Thank you for posting. Just realized I have the same issue...last 3 days.  I see the team is aware and working to resolve.

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Thanks so much for update.  I too have been missing this data.  Your reply/post was very helpful.  Thank you.  😀

[McGee2000]

Thanks for the update. The score is back today after 6 days absent. 😅

[AndreaFitbit · Accepted solution]

Hi everyone.

Good News! This bug has been fixed; you should now be receiving new Stress scores.

Have a wonderful weekend.