09-12-2021 21:28
09-12-2021 21:28
09-13-2021 06:14
09-13-2021 06:14
Hi, @jmbs, welcome to the community, I recommend you talk to "Customer Support" here use the chat facility or phone for a prompt response. You should be ready for a number of detailed questions on the steps you have taken and how the "Lux" did/did not respond, it may not be a short call. Good luck.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
09-13-2021
17:57
- last edited on
06-14-2023
07:58
by
MarreFitbit
09-13-2021
17:57
- last edited on
06-14-2023
07:58
by
MarreFitbit
@Gr4ndp4 Nice to see you around. Thank you for your help and information.
@jmbs , nice to see you here. Thank you for your report and efforts.
Before contacting Support I'd advice you to have a look at this: Why isn't my Fitbit device's battery charging?
Keep in mind, that as with all electronic devices, it's always recommendable to charge the device fully before using it.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.