08-05-2025
13:57
- last edited on
08-06-2025
20:19
by
DaniFitbit
08-05-2025
13:57
- last edited on
08-06-2025
20:19
by
DaniFitbit
I have tried all the various resets, cleared my app cache, signed in/out and restarted my phone several times. The app is on the latest version. It started initially just showing 0, but now there's just a greyed out box where Calories used to be. If I press on it, it still takes me into the food section and counts my calories correctly. I've even moved to signing in via Google, but it has made no difference,
Moderator edit: updated subject for clarity
08-06-2025 14:49
08-06-2025 14:49
Experiencing this as well - very frustrating! Even tried uninstalling and reinstalling.
08-06-2025 18:39
08-06-2025 18:39
Same here
08-06-2025 20:17
08-06-2025 20:17
Hey everyone, it's great to see you all around! Let's give a warm welcome to our new members.
I truly appreciate the time you've invested in reporting this issue and your efforts to resolve it. All the information you've shared is incredibly helpful and useful to us.
I want to let you know that this issue has been escalated to a higher department for investigation, and our team is working hard to get it resolved as soon as possible.
Have a good one!