Can I set alarms on my phone?-Luxe

[SunsetRunner]

Note: I have a Fitbit Luxe and an iPhone 12

1. Is there a way to set your alarms on your phone?

2. Is there away to customize alarm headings? For example, my alarms are for taking medications, etc. I’d like to be able to have that come up instead of “Wake Up” five times a day. 

Thank you for your help. 

Moderator edit: updated subject for clarity

[EdsonFitbit · Accepted solution]

Welcome to the Fitbit Community, @SunsetRunner.

Thank you for your questions.

1. The Fitbit Luxe allows you to set your silent alarms on the device and there is no option to do so in the Fitbit app. Our team is constantly working to improve our products and services but currently doesn't have plans to add the ability to set alarms in the Fitbit App for the Luxe. For more information, please visit this article.

2. There is a feature suggestion called "Customize your Reminders (weight, sleep, several exercises etc)". You are welcome to vote it and if there is any update, it should be communicated as soon as possible.

Have a nice day.

[SuzMwick]

It’s unacceptable you can’t set an alarm in the Fitbit ap to buzz your luxe device. Weird. 

[SunsetRunner]

Had I known that the Luxe didn’t have this feature, I would have purchased the Inspire HR again. Not being able to set/modify these alarms in the app is unacceptable.

What’s worse, I have five different alarms going off throughout the day as reminders to take my medications. Trying to stop these darn alarms from buzzing to alert me is not easy. I am rarely successful and just have to listen to the darn buzzing about five times and then it does it again (which is loud even at the Normal Level - you might consider adding a third level - quieter than Normal). I want to throw this stupid watch in the pond. 

And, during a Fitbit chat when I purchased watch, I was promised that free premium for six months would appear on my dashboard within two days. It didn’t appear but I didn’t have the energy to go through chat again. 

How Fitbit could resolve my dissatisfaction (and that’s putting it mildly), you could send me a full credit for a new Fitbit model, and 12 months Premium for free. How does that sound? I’m a good customer. I’ve purchased Fitbits over the past two years for all of my family members. As gifts I bought them the most expensive ones. You should want to retain me as a happy customer. I’m considering purchasing an Apple Watch, after I throw my Fitbit Luxe into the pond. I look forward to your reply and best offer. Make it easy for me or I will jump ship quickly. 

Moderator edit: all-caps

[EdsonFitbit]

Welcome to the Fitbit Community, @SuzMwick. Thank you for your feedback.

Thanks for your question, @SunsetRunner.

If you are having difficulties to stop alarms from buzzing please restart your Fitbit Luxe by following these instructions.

Thank you for having purchased Fitbits for your family members. The best way to get help to activate your Fitbit Premium membership is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

[LeWu123]

This is lame. Previous "cheaper" Fitbit can set alarm on the app. How do you expect older people to see on the small screen. I have small hand it it is difficult to navigate. This will be my last Fitbit for myself & others.