Can I use my Fitbit Luxe with both my iPhone and iPad?

[Julia24]

Can I sung my Fitbit luxe with both my iPhone and iPad so they work simultaneously?

Updated: It ok I’ve sorted it now. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Julia24 Thanks for stopping by in the Community Forums. I'm glad to hear you found the answer to your inquiry. 

As a friendly reminder, please note that you can use both, your iPhone and iPad. However, if you haven't set up your Luxe yet, try setting it up with one of the two devices while the other remains with the Bluetooth turned off or better yet, try turning off your mobile device.

Once you've managed to set up your Luxe, on the second device, open the Fitbit app, log into your account, grant any permissions requested and the Luxe should then sync. However, is very important to turn off the Bluetooth on one device when you want to sync with the other.

Bear in mind that your Luxe can only talk to one device at a time. It can be trusted on many devices, phones, tablets, and so on, but because of the limitations of Bluetooth, it will only be able to talk to one at a time.

The data from your Luxe is sent to the Fitbit cloud. After the data has been processed it will be put into your Fitbit account. Now your Fitbit account has access to and will display the data. Opening the app on a second device/phone/tablet will have access to the same data and a sync is not needed if a sync recently occurred through a different device.

For more information, see How do I set up my Fitbit device? and/or How do Fitbit devices sync their data? 

Happy stepping!