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Can Luxe stop hand movement count?

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‎02-01-2022 15:21 - last edited on ‎02-02-2022 13:22 by Fitbit Moderator

‎02-01-2022 15:21 - last edited on ‎02-02-2022 13:22 by Fitbit Moderator

Can the Fitbit Luxe be programmed to stop hand movement count?

 

Moderator edit: updated subject for clarity

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‎02-02-2022 13:21

‎02-02-2022 13:21

Welcome to the Fitbit Community, @Loopylz31.

 

Thank you for your question.

 

Currently, there is no option to stop hand movement count, however the dominant wrist setting decreases the sensitivity of step counting and should reduce any over counting of steps when your body is not moving. Your dominant hand is the one you use for writing and eating. You can find this setting in the online Dashboard at fitbit.com > Settings > Devices > Luxe > Wrist.

 

If necessary, you can negate the extra data by manually logging a driving activity. For instructions, please visit this article and open the menu "How do I delete steps and floors in the Fitbit app?".

 

If you want to make a suggestion to help us improving our products and services, you are welcome to visit the Feature Suggestions board which is constantly monitored by our engineering team for future implementations.

 

Have a nice day.

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‎08-27-2022 18:09

‎08-27-2022 18:09

Hi! I have the same over counting step problem! I clocked 1000 steps doing the ironing and 100 steps brushing my hair! Luxe was not a good buy for me! Perhaps I’m actually going to try wearing around my ankle (and take the risk of looking like someone from a correctional facility! 😟)

 

 

 

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