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Can't access to other settings on my Fitbit Luxe while I'm using the Timer app

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‎06-29-2021 05:49 - last edited on ‎06-30-2021 13:53 by Fitbit Moderator

‎06-29-2021 05:49 - last edited on ‎06-30-2021 13:53 by Fitbit Moderator

Hey, 

I can't get out of my timer anymore. I can't get to the stopwatch. 

When I'm setting a timer I have to stay in there (can't change to any other tools or have a look on the clock). If I am changing the timer won't work anymore. 

Ist curious because on the first day everything worked well. 

 

 

Moderator Edit: Clarified subject

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‎06-30-2021 13:53 - edited ‎09-18-2023 05:35

‎06-30-2021 13:53 - edited ‎09-18-2023 05:35

Hi there, @Janafelker. Welcome to the Community Forums. 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-30-2021 13:53 - edited ‎09-18-2023 05:35

‎06-30-2021 13:53 - edited ‎09-18-2023 05:35

Hi there, @Janafelker. Welcome to the Community Forums. 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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