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Can't change the bands on my Luxe

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‎12-28-2023 14:52 - last edited on ‎12-29-2023 01:48 by Fitbit Moderator

‎12-28-2023 14:52 - last edited on ‎12-29-2023 01:48 by Fitbit Moderator

I got new “fashion” bands for Christmas but I can’t seem to get the original band off. I’ve tried to pull them off by the sides and have tried to push the little buttons on the back near the band to no avail. So any ideas for me? I really want to try the new bands!

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-29-2023 01:53

‎12-29-2023 01:53

Hi there, @tswortham65. Welcome to the Fitbit Community Forums. It's sad to hear that you're having inconveniences to switch the bands on your Luxe. I'll be glad to help you to try the new bands you got for Christmas! 

As a first approach, I'd recommend taking a look at this help article as it provides a step-by-step on how to remove your bands, plus it includes images of references for a better understanding. 

Hope it helps, let me know if you continue having difficulties to change your bands. 

Maria | Community Moderator, Fitbit


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‎01-03-2024 06:27

In response to MarreFitbit

‎01-03-2024 06:27

Thanks for giving me the link to the tutorial, seeing it done was just what I needed. My new band fits and wears great!
Sent from my iPhone
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