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Can't log into my Fitbit account

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‎10-11-2023 19:39 - last edited on ‎10-12-2023 17:15 by Fitbit Moderator

‎10-11-2023 19:39 - last edited on ‎10-12-2023 17:15 by Fitbit Moderator

my fitbit stopped syncing today at 3;30  they had mt force stop the app uninstall it then install the app again then restart my phone,, Still cannot sigh on, what good is the fitbit if you cant see your progress

Moderator Edit: Clarified subject

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‎10-12-2023 17:16

‎10-12-2023 17:16

Hello there, @gayle8. Thanks for stopping by in the Fitbit Community Forums taking the time to troubleshoot this issue before reaching out. 

Would you mind trying to log back in to the Fitbit app and sync? Looks like we did have an inconvenience, but it seems to be solved now. 

Looking forward to hearing from you. 

Maria | Community Moderator, Fitbit


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