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Can't pair my Luxe anymore and I don't like the new Fitbit app

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‎02-02-2024 06:18 - last edited on ‎02-03-2024 02:30 by Fitbit Moderator

‎02-02-2024 06:18 - last edited on ‎02-03-2024 02:30 by Fitbit Moderator

Cannot remember how to link my luxe & do not want new app. Like the old format. How to change back?


Moderator Edit: Clarified subject

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‎02-02-2024 07:39

‎02-02-2024 07:39

Hi, @Corbel, welcome to the community, once you have installed the new app I'm afraid there's no going back.

To install your Lux on your phone app touch the device icon in the top left corner of the "Today" screen>Add more devices>swipe up until you see "Lux" and touch this>you will then be asked to "Replace with Lux" - follow the on-screen instructions. You will need to connect your Lux to a live charging cable, watch out for the device pin on the Lux to enter in the phone app and monitor progress authorising pairing when asked. This Video demonstrates the setup.

I hope this helps, please post here again & let us know how you get on.

Cheers

 

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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