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Can't set up Fitbit Luxe

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‎02-06-2023 20:24 - last edited on ‎03-27-2025 20:57 by Fitbit Moderator

‎02-06-2023 20:24 - last edited on ‎03-27-2025 20:57 by Fitbit Moderator

Iget the pairing screen but it don't load properly so I can't go continue or allow

I  can't move the screen up or down to say go ahead and pair

 

 

 

Moderator Edit: Clarified subject

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‎02-07-2023 04:54 - edited ‎08-17-2023 05:32

‎02-07-2023 04:54 - edited ‎08-17-2023 05:32

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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