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Can't set up my Luxe

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‎10-20-2021 03:36 - last edited on ‎10-22-2021 05:54 by Fitbit Moderator

‎10-20-2021 03:36 - last edited on ‎10-22-2021 05:54 by Fitbit Moderator

Remove this. Not written right. I was very sleepy at time I was trying to
get my fit bit back up and working. I am still having a problem
reinstalling my fit bit lux. Need help if I could ask? Thanks. God Bless

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎10-21-2021 08:55

‎10-21-2021 08:55

Hello @Mrs_scoyy I assume that you have an android based phone. Are you following these steps to setup your Luxe. 

If you haven't removed the Luxe from the phones Bluetooth, please do so now. 

 

May we also know at what step of setup the failure occurs and if you get any error messages? 

Also check this list for troubleshooting. 

I would also go into the phones settings, apps, fitbit, storage, and clear the cache. 

Best Answer