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Can't turn off DND on my Luxe

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‎01-07-2022 13:41 - last edited on ‎01-07-2022 16:43 by Fitbit Moderator

‎01-07-2022 13:41 - last edited on ‎01-07-2022 16:43 by Fitbit Moderator

My DND is switched on and I can't switch it off. Also, screen face foes not switch on when I turn my wrist. Can anyone help?

 

Moderator Edit: Clarified subject

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‎01-07-2022 16:45 - edited ‎07-21-2023 03:44

In response to JohnnyRow

‎01-07-2022 16:45 - edited ‎07-21-2023 03:44

Hi there, @GolferJill. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

As @JohnnyRow has mentioned, please make sure that the sleep mode is turned off. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎01-07-2022 14:20

‎01-07-2022 14:20

That happens when you are in 'Sleep Mode'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎01-07-2022 16:45 - edited ‎07-21-2023 03:44

In response to JohnnyRow

‎01-07-2022 16:45 - edited ‎07-21-2023 03:44

Hi there, @GolferJill. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

As @JohnnyRow has mentioned, please make sure that the sleep mode is turned off. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer