Can't use the GPS on my new Luxe

[Jounama]

I cannot find the GPS setting on my replacement Luxe tracker

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Jounama. Welcome to the Community Forums. Thanks for the details provided in your post. 

To connect your Luxe to GPS, please see How do I use GPS on my Fitbit device?

[Jounama · Accepted solution]

Thanks very much, that has solved my problem. I would have appreciated
that guidance from Fitbit when I purchased the tracker

[noahtechwizard]

I don't think that there are any settings for GPS, I don't have any about it. the only way for the GPS to work is to probably have your phone in your pocket or arm strap.

[Jounama]

Thank you for the reply. Yep, you are right. Where my previous Fitbit had
a On/Off for GPS, my new one has none. However, I have managed to sync it
to my app on my phone and it seems to be working quite well.

[noahtechwizard]

Glad to hear that your Luxe is doing what it’s ment to do @Jounama. This has happened to me as well. That was, until I put my phone when I in my arm strap when I was going on a run and my GPS worked and didn’t come across any problems during that run. 

[Jounama]

Yes.  I find that mine works fine in my ;pocket