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Chat support was helpful with my Luxe

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‎02-17-2024 11:59 - last edited on ‎02-18-2024 07:38 by Fitbit Moderator

‎02-17-2024 11:59 - last edited on ‎02-18-2024 07:38 by Fitbit Moderator

I really wanted to leave a great rating for Antony after he helped my reset and sync my Luxe, but I must have closed the window before I saw the survey. Let's give Antony credit however we can for his great customer service...and overlook my inability to fill out a customer service survey.

 

Moderator Edit: Clarified subject

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‎02-18-2024 07:53

‎02-18-2024 07:53

Hi @LisaDunn. It's good to see you here.

Thank you for your kind words about our support team. I'm happy you received help to get your Luxe syncing again. We're always working to improve our services and feedback like yours helps us to make that happen.

I'd like to invite you to visit our Health & Wellness board. There, you can share your experiences, meet people, and create new topics.

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