Clock faces won't show on my Luxe - Fitbit Community

Clock faces won't show on my Luxe

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Cubby12

32 0 26

Installed the update. The new clock faces not showing.

Moderator Edit: Clarified subject

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4 REPLIES 4

MarreFitbit

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51079 11417 15170

Hi there, @Cubby12. Thanks for stopping by in the Community Forums.

If you haven't done so yet, please following the steps below:

Make sure mobile app and Firmware version (double check) are up-to-date.
Restart your Luxe.
Switch to another clock than the one you want to switch to using the clocks app. Once syncs complete, it should get past the switching state.
Restart the Fitbit mobile app: Force close Fitbit app & relaunch the app.
Restart Bluetooth
Trigger a regular sync.

Hope this helps.

Maria | Community Moderator, Fitbit

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Cubby12

32 0 26

Hi, did everything In
email. No luck, app is not showing new clock faces

Sent from my T-Mobile 5G Device

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MicheleNL

13 0 27

Completing all of these steps made no difference for me either

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Cubby12

32 0 26

I even installed on my tablet, still no clock faces

Sent from my T-Mobile 5G Device

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