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Clock time is an hour early-Luxe

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‎02-01-2022 11:27 - last edited on ‎02-02-2022 13:13 by Fitbit Moderator

‎02-01-2022 11:27 - last edited on ‎02-02-2022 13:13 by Fitbit Moderator

My Luxe keeps changing the time to 1 hour earlier than the correct time.  I have not traveled at all.  When I sync with my phone (which has the correct time) it still stays an hour early.  Once in awhile it will be correct but then changes again for an unknown reason.   Date and day do stay correct. 

 

Moderator edit: updated subject for clarity

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‎02-02-2022 13:12

‎02-02-2022 13:12

Welcome to the Fitbit Community, @AzelK.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for the information provided.

 

For instructions on how to change the time on your Fitbit device, please visit this article.

 

If you continue having difficulties, please restart your Luxe by following these steps.

 

Hope this helps.

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