Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Downgrade the firmware update for Luxe

Replies are disabled for this topic. Start a new one or visit our Help Center.

 

I formally request a way to downgrade to the previous update where the text is not so large, or for the text size to be variable / selectable.

 

Update: I am talking about the current as of Dec. 2021 firmware version 58.20001.151.16 for the Fitbit Luxe.

 

I have been having this problem since updating.

 

Some people wanted a larger font I understand but I wonder if they expected it to be like this.

 

If there are any people happy with this implementation please speak up as well, that way at least we have more data about this. 

 

I will be honest, it seems like the large font makes reading a quick text message or email ridiculous. It may not exactly double the time it takes but it certainly feels like it does.

 

In summary my complaint is:

Hilariously large text.

Downgrade to previous firmware = a fix.

 

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

Hi there, @m0oktakul0us. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services.

 

Please note there's no way to roll back any of the firmware updates already released for our Fitbit devices. Nevertheless, thanks for your suggestion. We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers.

 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes

Hello again, 

 

Just to further clarify, doing a factory reset on the device will not roll back the installed firmware?

 

Thanks

Best Answer
0 Votes

Sadly no. We are stuck with this font for now. 😑

Best Answer