help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise days disappearing on watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2022 17:32 - last edited on ‎01-20-2025 12:35 by Fitbit Moderator

‎09-07-2022 17:32 - last edited on ‎01-20-2025 12:35 by Fitbit Moderator

Every few weeks the daily exercise counter on my Fitbit luxe vanishes; it still comes up on the app but the whole display is gone on the Fitbit itself. I usually have luck with uninstalling and reinstalling my clock face through the app, but any idea why this is happening? I have also tried restarting my Fitbit but that doesn’t work.

Best Answer
0 Votes
1 REPLY 1

‎11-26-2022 02:49

‎11-26-2022 02:49

Hi, @MD4521  welcome, have you tried to restart your "Luxe" this video demonstrates the process. If you are still stuck please post here again.

In addition, try another clock face.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes