I have used Fitbits since the beginning. The quality, accuracy and customer service plummeted when Google took over. My luxe doesn’t accurately record my steps, my sleep, my heartbeat or much of anything else. The interface on the Luxe is difficult to swipe and is counterintuitive. I have gone through the hassle of contacting customer support but all they do is tell me to reset it ad infinitum or send me links that I have already tried myself. It is unfortunate that Fitbit has gotten too big for its britches. I predict they won’t be around much longer.
Moderator Edit: Clarified subject
