05-20-2024 04:35
05-20-2024 04:35
I’ve had my Fitbit luxe for a few years now and the gold Gorjana recently broke, I can’t seem to order just the band to replace it (I have to buy the whole thing again). I’ve tried some of the bracelet brands on Amazon but the colour doesn’t match and they feel cheap. Can anyone help?
05-20-2024 09:52
05-20-2024 09:52
Hello @Deehaden and welcome to the Community. I'm sorry, but I don't think you will find a replacement. The Luxe was released over three years ago. Fitbit tends to update models every two years and this didn't happen with the Luxe. I think Fitbit is selling the remaining inventory and doesn't plan to order anything new. Is there any way a jeweler might be able to fix it?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.