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Fitbit Luxe didn't record my GPS map

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‎08-01-2021 08:08 - last edited on ‎08-02-2021 06:18 by Fitbit Moderator

‎08-01-2021 08:08 - last edited on ‎08-02-2021 06:18 by Fitbit Moderator

Hi, i did a manual track of my bike rides on 2 separate occasions and it mapped one of my rides and not the other. My GPS is turned on for both occasions. Any idea what is causing this issue?

 

Moderator Edit: Clarified subject

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‎08-02-2021 06:17 - edited ‎06-14-2023 08:27

‎08-02-2021 06:17 - edited ‎06-14-2023 08:27

Hi there, @Baxter76. Thanks for stopping by and for the details shared in your post.

Please bear in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-02-2021 06:17 - edited ‎06-14-2023 08:27

‎08-02-2021 06:17 - edited ‎06-14-2023 08:27

Hi there, @Baxter76. Thanks for stopping by and for the details shared in your post.

Please bear in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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