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Fitbit Luxe fell Apart

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‎08-26-2023 08:09 - last edited on ‎08-29-2023 07:45 by Fitbit Moderator

‎08-26-2023 08:09 - last edited on ‎08-29-2023 07:45 by Fitbit Moderator

Woke up this morning to find my Luxe Fitbit that is just over 2 years old fell apart. The top was in my bed and just the shell on my wrist. This is my 4th Fitbit, they are certainly not made to last. Maybe time to try a new brand, any suggestions?

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Moderator Edit: Clarified Subject 

Best Answer
2 REPLIES 2

‎08-29-2023 04:48

‎08-29-2023 04:48

Hi, @Shelleypants, welcome to the community, I think your "Luxe" will be just outside Fitbit's warranty but you should still talk to "Customer Support" Use the chat facility or phone for a prompt response.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎08-29-2023 07:41

In response to Gr4ndp4

‎08-29-2023 07:41

Hi @Shelleypants. Welcome to the Fitbit Community. @Gr4ndp4 Thanks for your help in this case. 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox.

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