07-02-2021
18:43
- last edited on
07-06-2021
03:52
by
MarreFitbit
07-02-2021
18:43
- last edited on
07-06-2021
03:52
by
MarreFitbit
Wish I'd been able to look at a real Luxe before buying. App shows clock faces filling the whole display -- but actual Luxe clock face (Aura -- the one it came with) only fills about half of the display face. As a result, the steps/heart beat notifications are so tiny you'd need a magnifier to read them. So disappointing. Obviously designed by a 20 year old with perfect vision. There should be a cut off date to buy these things -- not for the over 50 year olds or anyone who wears glasses! I believe my older FitBit had a better display with half the face area. And they should amend their app clock faces to show what they really look like real time.
Moderator Edit: Clarified subject
07-02-2021 20:47
07-02-2021 20:47
Hi @Gardener22 did you try any of the other clock faces to see if the font was larger? Might be worth exploring.
07-02-2021 23:33
07-02-2021 23:33
Yes, it is awful. And why it only covers half the face I don't know. And, yes, I tried a bunch of them and they are all this way. Also, I did a workout and the font showing my HR was so small I couldn't read it without reading glasses! With other trackers/watches I've been able to read stuff. This is truly awful. I am still deciding whether to return. They have said that they will be increasing the font size but I don't know if that will include the clock face or how much it will be.
07-06-2021 03:48 - edited 07-06-2021 03:49
07-06-2021 03:48 - edited 07-06-2021 03:49
Hi there, @Gardener22 @Koshka. Thanks for stopping by in the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services.
Thanks for following @Odyssey13's advice and trying using a different clock face.
Thanks for letting us know about this issue, we’re aware of it. However, please note that the text size will increase in a future update. We're working to identify a resolution as quickly as possible.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
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07-06-2021 07:58
07-06-2021 07:58
Hi I am curious how would an increase in font size look when actual screen size remains the same. I feel that the Luxe has a weird design with wasted black bezels at the top and bottom of the screen, and the actual screen size is only the small square in the middle
07-06-2021 09:27
07-06-2021 09:27
Mine is set on “Playful” as there are different options and it is huge. It is under clock faces. Yes, it is only your heart rate and clock and I only need to check the date once a day since it only changes at midnight once a day. LOL! Hope this helps .