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Fitbit Luxe won't pair or sync to my Fitbit app

ANSWERED
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‎07-10-2021 10:59 - last edited on ‎07-12-2021 05:49 by Fitbit Moderator

‎07-10-2021 10:59 - last edited on ‎07-12-2021 05:49 by Fitbit Moderator

Fitbit Luxe won't pair or sync to my Fitbit app

 

I’m having tons of issues. 

 

 

Moderator Edit: Clarified subject

Best Answer
23 REPLIES 23

‎01-02-2023 08:08

In response to VictorChilaquil

‎01-02-2023 08:08

Right on -- Going to keep older Samsung up and running for now until the Flip patch is released to address security update:glowing_star:

Best Answer
0 Votes

‎01-02-2023 08:25

In response to DCLC

‎01-02-2023 08:25

Totally agree, having to resort to an older device that most folks do not have is not an ideal solution so hoping Fitbit gets a fix out sooner than later...

Best Answer
0 Votes

‎01-06-2023 15:47

In response to MarreFitbit

‎01-06-2023 15:47

Surely this reload of app should be a 1 time solution not a daily weekly expectation. Very annoying trying to get it to link to Bluetooth to see results. Last time mine linked is Dec 28 and it's now Jan 7. It tells the time and that's about it!!! Have to tap tap tap several times to get the screen to roll to show steps and heart readings. . Most disappointing device ever.  Gold link band is nice. 

Best Answer
0 Votes

‎01-06-2023 16:50

In response to LGemz18

‎01-06-2023 16:50

I have a flip 4 and having same issue! Worked fine and now will not sync. Trying all the fixes and removed the app and now will not connect to add back into app. Useless at this point...

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0 Votes