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Fitbit Luxe won't showing the correct time even after syncing

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‎06-28-2021 12:58 - last edited on ‎06-28-2021 16:58 by Fitbit Moderator

‎06-28-2021 12:58 - last edited on ‎06-28-2021 16:58 by Fitbit Moderator

My luxe is syncing to my phone but it is off by an hour and I have restarted it and synced it but it still won't change. Does anyone know how to solve it?

 

Moderator Edit: Clarified subject

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‎06-28-2021 16:58 - edited ‎03-11-2024 05:54

‎06-28-2021 16:58 - edited ‎03-11-2024 05:54

Hi there, @Slappedbybao. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit Luxe before reaching out. 

Note that the time on your Fitbit Luxe may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Luxe is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-28-2021 16:58 - edited ‎03-11-2024 05:54

‎06-28-2021 16:58 - edited ‎03-11-2024 05:54

Hi there, @Slappedbybao. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit Luxe before reaching out. 

Note that the time on your Fitbit Luxe may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Luxe is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎06-28-2021 17:06

In response to MarreFitbit

‎06-28-2021 17:06

Thanks so much! I just figured that out and was able to make it work! I appreciate your reply and hope you have a wonderful night!!!

 

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‎06-28-2021 17:10 - edited ‎09-14-2023 03:51

In response to Slappedbybao

‎06-28-2021 17:10 - edited ‎09-14-2023 03:51

@Slappedbybao Awesome!  I'm glad to hear that you managed to solve this issue. 😊

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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