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Fitbit Luxe won't track my distance when I bike

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When I use the Bike exercise function, it tracks total time but not the distance traveled. Is it possible to track distance?

 

Moderator Edit: Clarified subject

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Hi there, @taraelizabeth. Welcome to the Community Forums. 

Please take into consideration the information provided by @Rich_Laue. To start and stop a workout on your Luxe, follow the steps below:

  1. Swipe right or left to the Exercise app, then swipe up to find an exercise.
  2. Tap the exercise to choose it. If the exercise uses GPS, you can wait for the signal to connect, or start the exercise and GPS will connect when a signal is available. Note that GPS can take a few minutes to connect.
  3. Tap the play icon to begin the exercise, or swipe up to choose an exercise goal or adjust the settings.
  4. Tap the middle of your screen to scroll through your real-time stats. To pause your workout, swipe up and tap Pause.
  5. When you're done with your workout, swipe up and tap Pause >Finish . Your workout summary appears.
  6. Swipe up and tap Done to close the summary screen.

When you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects. For more information, see How do I use GPS on my Fitbit device? 

To update your stride length, track a run with GPS or measure your stride length manually. For more information, see Can I change my stride length in my Fitbit account?

Maria | Community Moderator, Fitbit


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Hi @taraelizabeth for distance you will need to have your phone with you and GPS needs to be enabled. 

Before tapping the start arrow, swipe up, make sure that GPS is on. 

 

Best Answer

Hi there, @taraelizabeth. Welcome to the Community Forums. 

Please take into consideration the information provided by @Rich_Laue. To start and stop a workout on your Luxe, follow the steps below:

  1. Swipe right or left to the Exercise app, then swipe up to find an exercise.
  2. Tap the exercise to choose it. If the exercise uses GPS, you can wait for the signal to connect, or start the exercise and GPS will connect when a signal is available. Note that GPS can take a few minutes to connect.
  3. Tap the play icon to begin the exercise, or swipe up to choose an exercise goal or adjust the settings.
  4. Tap the middle of your screen to scroll through your real-time stats. To pause your workout, swipe up and tap Pause.
  5. When you're done with your workout, swipe up and tap Pause >Finish . Your workout summary appears.
  6. Swipe up and tap Done to close the summary screen.

When you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects. For more information, see How do I use GPS on my Fitbit device? 

To update your stride length, track a run with GPS or measure your stride length manually. For more information, see Can I change my stride length in my Fitbit account?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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