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Gorjana Luxe brstainless steel bracelet comes off

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‎08-05-2022 21:28

‎08-05-2022 21:28

Hi there. I just received a Gorjana Fitbit Luxe with 2 bands:one pink silicone and one stainless steel elegant bracelet. The bracelet comes off a few times per day and last time I almost dropped the watch on the ground because of it. Tried to contact customer support, but there's no e-mail address available, and I don't use Twitter, so no way to contact them. What should I do? I want to be able to use the bracelet, not only the silicone band

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‎08-05-2022 22:21

‎08-05-2022 22:21

Try this link 🙂 https://myhelp.fitbit.com/s/support?language=en_US

 

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‎08-06-2022 00:03

In response to Apples_e

‎08-06-2022 00:03

Thanks!
It worked. Just for future readers of this: it works only from a laptop,
and make sure to disable any add blockers, or nothing loads on that page.
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