How do I change the time on my Luxe?

[Silvergirl1]

How do I change the time on my Luxe tracker?

Moderator Edit: Clarified subject

[Odyssey13 · Accepted solution]

Hi @Silvergirl1  your Luxe takes the time from the smartphone you set up with. Sync a few times and it ought to get to the right time. Be sure you have auto time zone set on the Fitbit app.

[MarreFitbit]

Hi there, @Silvergirl1. Welcome to the Community Forums. 

As @Odyssey13 has mentioned, your Luxe may show an incorrect time if it hasn't synced or it has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your watch synced or check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. If your watch has not recently synced, follow these troubleshooting steps: Why won't my Fitbit device sync?

Nevertheless, for more information on how to change the time on your Luxe manually, see How do I change the time on my Fitbit device?

Hope that helps. 

[Silvergirl1]

Thanks for that.

Update: Thanks for that. I have now resolved the problem.

Update: Thanks, now resolved.

[Odyssey13]

Thanks for the update @Silvergirl1  Glad you're back to stepping.

[MarreFitbit]

@Silvergirl1 I'm glad to hear you managed to solve the issue!

In case you have some spare time, I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.