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How do I complete the set up process for my Luxe?

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Where do I find the confirmation code that begins with A or S to finish setting up with my reward program?

Moderator Edit: Clarified subject

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Hello there, @Motherof7. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Hope you have a good day!

Maria | Community Moderator, Fitbit


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