help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I connect my Luxe with my iPhone 6?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2021 01:49 - last edited on ‎10-05-2021 06:23 by Fitbit Moderator

‎10-05-2021 01:49 - last edited on ‎10-05-2021 06:23 by Fitbit Moderator

Hi,

I have an iphone 6 with os 12.5.5 (the most upto date for this model iphone).
how do I get a fitbit App that will link to the luxe?

Thank you.

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎10-06-2021 03:58

‎10-06-2021 03:58

@grimnin   Apple was recently hit with a security breach and it issued an urgent iOS update.  This is very bad for you.  The iPhone 6 isn't supported by Apple.  You didn't and you won't get this update.  It's time to replace your phone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
2 REPLIES 2

‎10-05-2021 04:29

‎10-05-2021 04:29

Hi @grimnin  the minimum iOS system for the Fitbit devices is 13. There is no workaround. If Apple doesn't have an older version of the app available, there is no other way to get it. Android users need to be system 8 or higher.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-06-2021 03:58

‎10-06-2021 03:58

@grimnin   Apple was recently hit with a security breach and it issued an urgent iOS update.  This is very bad for you.  The iPhone 6 isn't supported by Apple.  You didn't and you won't get this update.  It's time to replace your phone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer