How do I disable Luxe Zone Minutes?

[Jen-why]

While I'm doing HIIT exercises, I like to check my Fitbit for the timer and to check on my heart rate. I often can't check either during HIIT and it disrupts my workout because I'm getting a really long notification that I am accumulating Zone minutes. I know I am gaining Zone minutes because I am working out and I don't need to be told this.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Jen-why.

Thank you for your question.

In this case, please visit this article, open the menu "Can I turn zone notifications on or off on my Fitbit device?" and follow the instructions.

Hope this helps.

[Jen-why]

Thank you. Unfortunately, this doesn't solve the issue. I already had all the notifications turned off for every exercise but I still get a general notification telling me I'm working out and getting zone minutes. 

[EdsonFitbit]

Thanks for your response, @Jen-why.

If the instructions shared above don't work, please open the Exercise app on your Luxe and swipe to find an exercise. Under Settings you can turn off Heart Zone Notifications for Run, Bike, Outdoor Workout, Walk, Interval Timer, and Hike.

Whether you continue getting alerts, please share an image of the notifications you receive.

See you around.