How do I find the serial number of my Luxe?

[Leratzm8]

I need my serial number but dont have the box

Moderator Edit: Clarified subject

[LZeeW · Accepted solution]

Hello @Leratzm8 and welcome to the Community.  You are very lucky that some back doors to parts of the web dashboard still exist.  I can tell you how to find and decode your serial number.  It is there in code.

• Go to this page using a web browser  https://www.fitbit.com/settings/profile
• Tap on your Luxe tile in the upper left
• That URL ends in ...device/tracker/(a string of 12 numbers and letters)
• Write those down and it might help to put it in groups of four
• Underneath each number and letter write: KLIJ   GHEF  CDAB
• Put it in ABC order and that is your serial number