03-08-2024
04:50
- last edited on
03-14-2024
07:15
by
MarreFitbit
03-08-2024
04:50
- last edited on
03-14-2024
07:15
by
MarreFitbit
I have lost my fitbit luxe, I know 4 possible locations it could be at and I can only search them all by tomorrow(which is 9/03/2024) My phone app says it is on medium battery, can you please help me find a way to find it. I would prefer not to download any apps from the appstore.
Moderator Edit: Clarified subject
03-08-2024 07:07
03-08-2024 07:07
Hi, @I-am-the-bomb welcome to the community, What should I do if I lose my Fitbit device? - Fitbit Help Center offers good advice. If you are still able to sync your missing Luxe with the Fitbit app on your phone (do you note a decline in the battery reserve since you last synced?) it is within Bluetooth range of you (about 30 feet - 10 metres)
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
03-08-2024 17:55
03-08-2024 17:55
I lost it at work and right now I can't enter, Ill have to try on Monday, it still says my battery is medium so hopefully I can find it. Ill get back to you but thanks for your help.
03-14-2024 07:18
03-14-2024 07:18
Hi there, @I-am-the-bomb. Welcome to the Fitbit Community Forums. I'm sorry to hear about your lost Fitbit Luxe. I understand how you must be feeling! @Gr4ndp4 Thanks for your help!
I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.
Thanks in advance!
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