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How do I make sure my Do Not Disturb is off?-Luxe

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I’m trying to get my new watch to vibrate when messages come

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community, @Marie925.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for the information provided.

 

For instructions on how to verify that Do Not Disturb and Sleep Mode are turned off, please visit this article.

 

If you continue having issues to receive your notifications, please follow these troubleshooting steps.

 

Hope this helps.

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