I can’t add my workout time when I have finished-Luxe

[englishviola]

how do i log exercise on Luxe. I tried to log my time when I was finished. It won’t display the correct time when I try to add it. The app says I can add this data but it’s not working.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @englishviola.

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe.

There are two ways to track your workouts with your Luxe:

- Manually starting and stopping the exercise from the Tracker. Once you've finished your activity and synced your Tracker, you'll be able to see your data on your Fitbit app. For instructions, please visit this article and open the menu "How do I start and stop a workout on my Fitbit device?".

- Letting SmartTrack to register your activity. If you perform activities like Walking, Running, Outdoor Bike, Elliptical, Sports, Aerobic Workout or Swimming, your Luxe will track those activities automatically without touching the Tracker nor entering any information in the Fitbit app.

For instructions on how to edit your exercises, please visit this article and open the menu "How do I edit or delete an exercise or activity in the Fitbit app?". 

Whether none of the information above helps, please provide us with the steps you are following to track and edit your exercise.

See you around.