07-08-2023
08:40
- last edited on
07-10-2023
04:10
by
MarreFitbit
07-08-2023
08:40
- last edited on
07-10-2023
04:10
by
MarreFitbit
I removed Luxe from my phone now I am not able to set it up whenever I try it stops after the code thing please
Moderator Edit: Clarified subject
07-09-2023 04:23
07-09-2023 04:23
Hi, @bhavyadeep_s, welcome to the community, you do not mention the make or model of your mobile phone, Fitbit Supported Devices explains you need Android 9 or iOS15 or higher. These requirements change from time to time, if you have an older phone & deleted the "Fitbit app" from a phone that no longer complies with these limits you will have to make alternative arrangements. For the guidance of readers, it is not a good move to delete & reinstall the app on an older phone without considering this issue.
If you are experiencing a problem setting up again you may find How to Set Up Fitbit Luxe (and CUSTOMIZE it!) - YouTube is a helpful guide to the process.
I hope this helps but if you are still stuck please post here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
07-10-2023 04:13
07-10-2023 04:13
Hi there, @bhavyadeep_s. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe.
In addition to the tips and recommendations provided by @Gr4ndp4, please try the following:
With the steps above, what I want you to do is to pair your Luxe first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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